American Hartford Gold Complaints

american hartford gold complaints

If you’re looking for a gold investment company that provides great customer service and high-quality products, you can’t go wrong with American Hartford. Their team is incredibly knowledgeable and can help you make smart, informed decisions about your retirement.

Their president and CEO each have over two decades of precious metal experience, making them experts in the field. They’re dedicated to ensuring that customers get the best possible service and that their accounts are set up quickly and easily.

Customer Service

American Hartford Gold has a reputation for providing quality customer service to their clients. They offer a seamless experience for those wanting to invest in precious metals and have an extensive client education program that helps them navigate the process.

They also have a Buyback Commitment that allows their clients to sell their gold and silver without paying any extra liquidation costs. This allows their customers to benefit from their superior customer service while maximizing their investment opportunities.

Their account representatives also stay in contact with their clients during the startup and transfer process to help them make the best decisions possible. They also provide clients with specialized trend charts and other market information to ensure they make informed and profitable choices.

Precious metals can be stored at reputable depositories such as International Depository Services (IDS), Brinks Global Services or Delaware Depository Service Company, which have locations nationwide. These depository facilities have billions of dollars in security features and insurance to protect your investment from theft.

Products & Services

American Hartford Gold is a precious metals company that specializes in buying and selling physical gold, silver and platinum coins. Their goal is to help investors secure their financial future by adding “safe haven” assets like gold and silver to their portfolios.

They also offer a variety of investment tools to assist clients in making the best choices when it comes to their investments. These include an RMD Estimator and a Precious Metals Investment Guide, among others.

Another great thing about the company is its friendly and knowledgeable customer support staff. They’re available to answer questions and provide advice at any time.

American Hartford Gold offers a Price Match Guarantee to make sure you’re getting the most bang for your buck. They also offer a buyback program for eligible customers, which helps mitigate the risk of selling their gold back to pawn shops or other dealers for less than market value.


American Hartford Gold is a Los Angeles-based company that offers precious metals to investors who want to diversify their retirement assets. Their product offering includes IRA-approved bullion, gold and silver coins.

The firm also offers a buyback commitment, so seniors can get back their investment when they want to sell it. Moreover, the firm doesn’t charge startup or transfer fees for a gold IRA, nor do they have any depository or storage fees.

Their reputation in the industry is well-established. They’re endorsed by many celebrities, including Rick Harrison and Bill O’Reilly, and are ranked No. 1 gold company in 2021 by Inc. 5000, a list that compiles the most successful privately owned companies in the U.S. These factors all contribute to their excellent customer feedback.


American Hartford Gold is one of the leading precious metals companies in the country. It has an A+ rating from the Better Business Bureau, thousands of positive customer reviews, and was named #1 in Money magazine’s “Best Gold IRA Company.”

The company offers a wide range of services, including buying physical gold for your tax-advantaged retirement account, purchasing coins and bullion, and investing in gold and silver ETFs. They also offer a price match guarantee on their products, so you can get the best prices possible.

As a customer service company, American Hartford Gold strives to provide a personal touch with a knowledgeable staff. They understand that the world of precious metals is complex and can be intimidating, which is why they work to make the process as simple as possible.

Their representatives are very patient and knowledgeable, helping new investors get comfortable with their purchases. They also keep clients updated with the latest market trends and insights to help them stay on top of their precious metals investments.